We consistently meet or exceed our guaranteed service uptime for managed clients, ensuring their core business applications and data are available when needed. This record demonstrates the reliability and resilience of the infrastructures we manage and monitor.
Achieved full on-site service coverage across the entire state of Arizona, from Phoenix and Tucson to Flagstaff and Yuma. This expansion ensures that any client within the state can receive timely, expert physical support from our dedicated field team.
Recognized by a prominent local business association for our demonstrable role in helping small and medium-sized businesses scale their operations through strategic technology implementation and support.
Maintained a perfect record of preventing major cybersecurity incidents, such as ransomware or data exfiltration, across our fully managed client base. This achievement underscores the effectiveness of our proactive, layered security approach.
Our technical team continuously upgrades its expertise, holding advanced certifications in cybersecurity, cloud infrastructure, and network engineering. This commitment to education ensures we can design and manage modern, secure IT environments.
Maintained an industry-leading client retention rate year over year, a direct reflection of high customer satisfaction, consistent service delivery, and the tangible value our partnerships provide to our clients' businesses.